Our business specializes in buying, selling, and trading a wide variety of items,
including but not limited to video games, video game systems, CDs, vinyl records,
DVDs, Blu-rays, 4K Ultra HD, electronics, memorabilia, collectibles, figurines, and
more. We are interested in any pop culture-related items or mint-condition
products that can be repurposed and enjoyed by others. If you're unsure whether
we buy a certain item, bring it in. We are always eager to expand our inventory
and would be happy to take a look. No collection is too large for us; we are
willing to travel to purchase collections as well.

When you visit us during business hours, our dedicated staff will promptly assist you with your items. No appointment is required; simply walk in and we'll offer you a choice between store credit and cash - or you can opt to use some of both. Opting for store credit ensures a higher value, and you can use it at your convenience at any of our locations. The wait time for your items may vary based on the store's current business activity level.

The Exchange Experience card is FREE and grants you 3% back on used items and 1% back on new purchases. The rewards values are accumulated as credit towards future in-store purchases. Additionally, enjoy a generous 20% discount on used products and a 10% discount on new products (excluding new game systems, gift cards, and online cards) on a single transaction during your birthday month. By signing up, you'll receive exclusive alerts on promotions, sales, and new arrivals before anyone else. To register for the card, simply provide your first and last name, email address, and birthday in-store. 

We are currently unable to extend offers over the internet or phone. However, we invite you to visit us in-store, where we utilize our proprietary software with almost 50 years of data to ensure you receive the most optimal offer available. 

You can find our store hours on the Locations page of our website.

We currently operate over 30 locations in Ohio, Pennsylvania, Indiana, and Illinois. You can find the nearest store by entering your zip code in the Store Locations section here on our website. 

Local and/or State laws require a valid state-issued ID or driver’s license for all trades. 

Yes, we offer gift cards in any denomination. 

Applications are available in-store only; visit your nearest location to pick one up. 

A receipt is required for all returns, and all packaging and contents must be included. Returns may be subject to a restocking fee, and an ID or Experience card is required. Defective items will be replaced with the same item. The return period is 30 days from the date of purchase. If you are unable to comply with any of these terms, please visit us in-store and speak with a manager to discuss your situation.